2024 Talesfromthefrontdesk - I would not want to be these managers, Definitely not the 2nd one šŸ˜±Make sure to like/subscribe/join the discord if you fancy! Subscribe: https://bit.ly/2Unr...

 
My very own tale! I'm not sure how I ended up in this subreddit, because I neither work in the hospitality industry nor do I travel much. The stories always interest me though, so I've stuck around. But I finally got a story of my own! Last week, I was traveling for a work conference. I was in an awful mood - I may be in marketing, but five .... Talesfromthefrontdesk

I let him know a room had suddenly opened up and we were able to get him in for tonight. He comes back in, we get everyone checked in properly, and just like that we're saved from a potentially bad review. He came down about an hour later just to let me know how grateful he was. To him it was an actual miracle.Meanwhile the regular and waged front desk and housekeeping staff don't get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don't. 18. camlop ...One has to wonder if these front desk agents are the biggest heroes of all these daysā€¦ especially if you look at this collection of tales from the front desk. Keep scrolling below for these five epic stories of noisy guests, rude Karens, and troublesome OTAs. For more stories like this, here's one about a local Karen and Kevin at a motel.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.Pictures. Dear guests, stop taking pictures of the hotels stuff. We are not zoo animals or exhibits for you to take photos to show to your family back home. Today I was in the guest relation department talking with some in house guests. My country is very famous for its ancient history so this is a topic that we discuss with guests all the time.This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold. Best action, if you canā€™t ID the breed of gnome, is mix tea tree oil into the mane conditioner, and leave a pair of old shoes AND a saucer of milk out on the back step (though thinking about it, that might be for elf infestation) The shoes is definitely for elves. Although the confusion is understandable. That was nice, and hasn't happened in a while. But now, we come to the tale of the two weddings. As you can already guess by the name, we had two different wedding groups this weekend. One staying on Friday night, and one staying on Saturday night. Let's talk about the group from Friday night first.Tales from the Front Desk by Forrester, Elisha - ISBN 10: 1490310169 - ISBN 13: 9781490310169 - CreateSpace Independent Publishing Platform - 2013 ...10-Apr-2014 ... guest feuds, ghost dogs, strange phone calls, and outrageous complaints, More Tales from the Front Desk is packed with stories from a small-town ...r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. We've been having issues with housekeeping lately and my manger is pissed! I marked them all clean when housekeeping dropped off the sheet and he had to make them redo 6 rooms because they only changed the sheets and put fresh towels in those rooms. Didn't even take out the trash. I hate interacting with them.There's only one elevator which all of you tried to squeeze into. Holding the doors open so long, that little alert noise started to go off. You let your kids play with the call button in the elevator so my front desk phone kept ringing. One of your gigantic 7 feet tall nephews hit his head on the way out of the elevator; and somehow that's the ...The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.Of course NA immediately goes upstairs to investigate the issue. When he gets to the room, he gets handed a towel that was, indeed, covered in feces. Fresh feces. He could smell it as soon as he walked in the room. It was 6 in the morning and housekeeping hadn't even been in yet. He told the guest that while there was shit on their towel, there ...I know of hotels that will book the taxi/Uber for you and will pay the taxi/Uber themselves. They will charge you double what it costs though. So a $100 taxi that they pay will result in a $200 charge to your folio. Ofc they let you know the price and if you agree you sign for it. You won't get it for free.The Mister Patel Scam. Well kids, your favorite Second House Suites night auditor made a bit of a goof tonight. Thankfully, not a massive one. So I get a call from a Mr. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Okay.At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none of that were the case. Ashe approaches the desk, I inform him; "Sir you need to wear a shirt and pants in the lobby, please return to your room and get dressed."If this is a situation where you or a friend is trying to hide in a hotel, talk to the front desk. Theyā€™ll help you, but it can be difficult to accomplish if they donā€™t already have a system in place. Iā€™m FDA and hereā€™s what Iā€™d do. Reasoning: following shift changes, itā€™s easy to forget individual guest details.Answer a phone, talk to the person in front of them, make a room key, kick a bum out of the lobby, email a credit card authorization form, balance the house, do a bucket check, and remain smiling. Not to mention the front desk agents dressed up like hockey moms with a anger management issue. Expert mode: hockey moms that have shown up to check ...Speaking of calling in front of their staff. I once had a warranty return on a speaker, the cone was disintegrating. This was like 2004 so I had to call the vendor, state my case, they approved the warranty repair/replacement on the unit.But they won't be the idiots railing on a bong and figuring that a towel'd door is good enough to make up for their massive, stinky clouds of smoke. They'll be the ones taking itty bitty hits and blowing them carefully, through a carbon-filter tube, out the window.I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC Ā§365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't... The Ultimatum: The Update. So I put up this post about my difficulties at work less than 24 hours ago. And boy howdy, do I have some updates: The manager crumpled my notes in front of me, then told me to e-mail my two weeks notice. He apparently then proceeded to tell every employee on-site that I had turned in my two weeks' notice, even though ...***When expectations don't quite meet reality.Tales From The Front Desk - We don't do room service#maliciouscompliance #unclereddit #funnyredditstoriesWe nar...The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...Well, shortly after FOM calls on his day off to tell FDS that we are increasing their nightly rate by $128, nearly double their negotiated rate. The guest happened to be in the lobby and waived FDS over after the call to show her the lovely messages FOM was sending the guest. WELLLLLL apparently FOM borrowed $200 from the guest previously, and ...Now there's me - your friendly neighborhood night auditor, working his usual overnight shift in a small 60 room hotel in the south edge of the international airport. Now let's bring in Kevin the Terrible and his wife Karen the Crabby. They've had a terrible day.One patrols the hotel, the other sits at the back door, which is serving as our main entrance while construction is underway. But this is a first for me. Dialogue edited for clarity. Dramatis personae in order of appearance: Me, your narrator. BLS: guy in blue suit impersonating a bodyguard.I've checked into hotel rooms really late (they are hotels. I'm away from my house. Whether for business or pleasure, I'm not paying $200-$300 to spend 24 hours in a hotel room for the fuck of it.)Poldaran ā€¢ 4 days ago. ā€œIf they donā€™t do anything Iā€™m going to go up there myself and bang on the door and tell them to be quiet.ā€. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle ā€¢ 4 days ago. Papa John's will give us half-off for pizza delivered to the front desk. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a ā€¦Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...Once, I was travelling to a location about 800 kilometres away from me. I was catching the train. Due to delays, it looked like I wasn't going to get to the motel before midnight (if there were no delays, I would have been checking in approximately 10pm).I was just reading another post here about reporting someone smoking weed and getting them fired and it reminded me of a similar story of my own.She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay theyā€™d take it she said, so she was waiting on him to reply back. Then she said sheā€™d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant sheā€™d had a poor stay. When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.Okay so interesting predicament. Today we had a reservation come through online and when my coworker pulled up their profile it showed that they were on our do not rent list. Looking at his profile comments and our previous incident logs we really couldnā€™t figure out why he was on the do not rent list. We donā€™t really have a procedure for ...Unfortunately for them, the bank had all but told me they'd really not likely be able to get to the bottom of that one as their investigation would require getting security footage of the time stamp of transaction but they couldn't decipher the info regarding where it originated, and they'd already assumed it was the airline ticket fraud thing so figured they already weren't having ...Especially when it was preceded by the sound of automatic sliding doors. The sound of the doors, the rolling suitcase, it's just too much. Poopyoo ā€¢ 5 yr. ago. Or theyre stupid like me. I booked, weā€™ll call it tower A, and when we got to the floor there was an arrow pointing to our room that said it was Tower B.So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...Naked Lady Won't Leave. We had a guest staying with what he said was his wife (it wasn't) in a room for a few days. We never saw this lady and the man said she was ill and kept extending his stay each day, to give her more time to recover. At one point, the man came into the lobby and asked to have his sheets changed.Call the police anyway, get this person on someone's radar to get him some help. Sometimes help is painful. We're not in the business of public service, although we serve the publicā€¦ it sounds heartless and at the time it may feel heartless but without some sort of intervention people will usually end up in a nosedive to rock bottom and no matter what you think, it's a LONG dive.I tried to make front desk fun but ā€¦. So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you donā€™t sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they ...For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.If you went to University and are wondering where your tuition money wentā€¦. So Iā€™m one of the concierges at a very high level hotel in a major east coast U.S. city. Weā€™re talking 400+ a night even on the slower weeks. Like anyone working the desk at a high end place I have tons of stories about the ballers, frauds, and wannabes that ...I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare. This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.I can 100% agree to the Excel formulas and front desk being crazy. I did management reports for a previous property and had an entire work book of like 10 pages all with formulas and then our NA work book on excel.It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I think it's to prevent people trying to steal from/damage vending machines. AND it's more profitable. ThatsNoMoOnx ā€¢ 2 yr. ago. People still steal from the sundry shop. It's ridiculous. I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare. Wow that cakes my night. We had someone in room 116 literally bash a 3 foot hole in the bathroom door last night. We are not a 4 star hotel. I've been a member since 1973. I work front desk at a campground that is part of a group we'll call Ten Hundred Pathways. We are currently very hard to make a reservation at, unless you call the front desk directly. I'm almost always able to get guests in. This summer we have one guest, hereafter to be referred to as Lemon-Faced Lady (LFL for ...Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel. A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold. Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.Entitled Hockey Parents, Bad Parking, and nearly instant karma. This happened over 20 years ago now, sometime in the winter of 2001/2002 when I was working at the front desk of a large hotel. The hotel was a block from a large events center, which made it popular for anyone going to an event at the center.Yeah, call the police, kick them out, and tell them the next time they book pre-paid you will call the police again and deny the third party refund. This is the way. OP is talking about how to prevent them from booking a room and showing up in the first place. There are way too many sites to 100% prevent booking.Front desk firing. My new friend at work got fired. Around 530 am on my off day one of the house keepers came into the hotel extra early. She noticed no one was at the desk. Housekeeper calls the gm when she can't find the front desk agent. Gm comes to the property checks the cameras. Sees my coworker going to a guests room.Tales from the hotel front desk... A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered ā€¦it goes beyond that. if they received a PPP loan theyā€™re required to post openings and interview to fulfill a provision in the contract, but thereā€™s an asterisk in the loan paperwork that they donā€™t have to hire anyone not fully qualified. so to get as much of that money as possible theyā€™re ā€œhiringā€ but not actually hiring. source: i processed thousands of PPP loans for a major ...Go to TalesFromTheFrontDesk. MaidOfClarity. In the Top 1% of largest communities on Reddit. I took up this job around the middle of 2018. I was enjoying my job as a delivery driver, but between not getting many hours and massive income taxes, I felt it was time for a change of pace. So I ended up working night audit at this 2- or maybe 3-star ...Status: 4.39 ā€“ collecting the bait. Jun 10, 2023. Ascent is a novel that unapologetically revels in itself and enjoys being in its own world without pretense. Completely devoid of cynicism, its infectious joy is one that a reader can really get ā€¦Corporate backed you up and the hotel owner. The shiny's main customer is the franchise owner and that's why the staff get treated like crap often because the franchise owners are usually very cheap.please pay attention when checking in. this has happened many times before. but I just checked in a guest and his buddy was checking in next to him, and everytime I would open my mouth to speak, he would cut me off and start talking to his friend. once I gave him his keys, I tried to tell him the location of the room and again, he turned his ...That was nice, and hasn't happened in a while. But now, we come to the tale of the two weddings. As you can already guess by the name, we had two different wedding groups this weekend. One staying on Friday night, and one staying on Saturday night. Let's talk about the group from Friday night first.When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.Answer a phone, talk to the person in front of them, make a room key, kick a bum out of the lobby, email a credit card authorization form, balance the house, do a bucket check, and remain smiling. Not to mention the front desk agents dressed up like hockey moms with a anger management issue. Expert mode: hockey moms that have shown up to check ...I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.This woman screeched. I put the extra letters in again to really drive home how hard she rode that word as it escaped her lungs. She did the whole nine too. She straightened her arms out to her sides and leaned into that screech. Now the money is on the floor, I'm standing there in shock, and she takes a few deep breathes before looking at me ...As "checking in" is the universal hotel term for the process in which the front desk actual checks you into the hotel, and gives you keys. OG and OL continue to look at me like I'm the one without a brain as I continue to check them in. Meanwhile I'm giving the check in monolog on autopilot, wondering how the hell these people got to their age ...We started walking down to the room and as we leave the lobby we hear the unmistakable sound of heels on the lobby tile. We turn and see Mr. Businessman walking with overly dressed Hispanic lady, with heels and a short dress. My brother nudges me and whispers, ā€œbro, thatā€™s a hookerā€. 6 am rolls around and we see him leave on the camera.A Scam Warning for Those That Dont Know. So, as this is a tale subreddit, this just happened to me. Someone calling, as usual (but not always) with lots of noise in the back. Asking me to take a message for someone, a manager, an incoming guest, anyone (this time it was my general manager.) They asked for the managers name, and just for fun, I ...Working front desk is driving me insane. Hi! I'm on mobile and formatting is probably not the best. I got out of my 3-11 shift today and I'm not quite sure if can stand hospitality anymore. I'm a 17 year old female who works 3-11 shifts or 4-9 double on. Tonight, my colleague had to leave at 9 to get up for her 7am shift the next day so I was ...Hello to all my fellow front desk people! I am finally telling my own crazy story here after a couple months of night audit. I work audit for a 150 room property and we happened to be completely sold out for (mostly) a Morgan Wallen concert in town. It was probably the busiest shift I have had so far. I didn't really get a break from people either buying things from our market, requesting ... How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...A lot of hotels use a "hotel king" for their beds. Standard King is 76" wide by 80" long. The California King Bed is more narrow, but longer (72" wide by 84" long). A "Hotel King" uses the smallest dimensions of both of those - it's the length of a standard king but the width of a California king. I would imagine most people are not familiar ...I finally did it. This morning on my way out the door, I turned in my resignation to my boss and now I am counting down the days that my two weeks are up. It actually didn't go that bad. He was more than understanding especially knowing that I am off to bigger and better things. Only thing that will suck is that I will not be working with my ...Oh wait, youā€™re Karen Blind. : r/TalesFromTheFrontDesk. Is the DND sign invisible to you? Oh wait, youā€™re Karen Blind. So I haven't been working at this hotel for a long time, and I'm pretty sure this happens all the time but I'm still shocked that a grown woman (a Karen ofc) would actually be this dumb. Lake huron marine weather forecast, Barbie movie showtimes amc, Maggie murdaugh autopsy photo reddit, Thecourtneynextdoor onlyfans, Lwrld444 reddit, Fedex shipping centers locations, Sic code for handmade crafts, Zillow fountain inn sc, I 3 pfp, Nail salon on northlake boulevard, Craigslist east county san diego, North ms craigslist community, Finish line women shoes, Keye tv radar

Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can increase blood pressure and lead to a brain aneurysm rupture include: Ongoing stress or a sudden burst of anger or other strong emotion. . Matthew 4 enduring word

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Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle.We got rid of our smoking rooms in December. When guests ask why, we usually just tell them that people kept burning the sheets and stuff, which is technically true. The reality being is that even though we have signs plastered everywhere saying they can't smoke weed anywhere in the building, they still did.Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others. 1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.TLDR; in the wake of devastating tragedy and fear, in the middle of a state wide MANHUNT for a killer armed with a semi-automatic weapon, idiots are coming to me whining about bars being closed and how the measures put in place to keep our communities SAFE might render them ā€œboredā€ on their trip. Maybe Iā€™m being overly sensitive.Night Audit Storyā€¦. Ok, so this is my first post! And since I've become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a ...Wow that cakes my night. We had someone in room 116 literally bash a 3 foot hole in the bathroom door last night. We are not a 4 star hotel. He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ...Well, shortly after FOM calls on his day off to tell FDS that we are increasing their nightly rate by $128, nearly double their negotiated rate. The guest happened to be in the lobby and waived FDS over after the call to show her the lovely messages FOM was sending the guest. WELLLLLL apparently FOM borrowed $200 from the guest previously, and ... At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none of that were the case. Ashe approaches the desk, I inform him; "Sir you need to wear a shirt and pants in the lobby, please return to your room and get dressed."Endless mazes of off-white walls and locked wooden doors, unfriendly red lights staring at me from every digital handle. That first right turn from the elevator sent me spiraling into madness as I walked to the very end of the wing. When I finally got there I locked the door in every way I could.Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others.This story starts off like most others, with me checking in an older "gentleman" with a Santa Claus-like beard, hence his name. We'd had some storms go through, so we had picked up a few extra rooms from stranded travelers from the nearby airport. Santa Prick was one such traveler.I have a story for you that goes back a couple of decades. This actually puts it back into the early 90's. I received a call from one of our rooms. I was working for R hode I sland by Parriott. The female guest was screaming at me. She said that I purposely am trying to ruin her vacation.Posting Podcasts, Surveys, or your college homework will get you banned. It's gotten to the point where I'm removing one of the above at least every two days, so I figured I'd make a sticky post to get the point across. Podcasts - If you have to scrape this far down in the barrel for content. Then that means your channel with 586 subscribers ...Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I think it's to prevent people trying to steal from/damage vending machines. AND it's more profitable. ThatsNoMoOnx ā€¢ 2 yr. ago. People still steal from the sundry shop. It's ridiculous. Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.21-Jul-2017 ... Tales From The Front Desk: The Painfully Ridiculous Things Office Managers, Admins, and Executive Assistants Deal With · Hill of Beans · The ...That was nice, and hasn't happened in a while. But now, we come to the tale of the two weddings. As you can already guess by the name, we had two different wedding groups this weekend. One staying on Friday night, and one staying on Saturday night. Let's talk about the group from Friday night first.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later.I'm not sure at all. Basically, the government first made the announcement of it being $2,000 CAD for the 3 days at all locations. I assumed this was perhaps for 3 nights along with food services and an inclusive PCR test or two and charges for security dispatched to the hotel to watch the quarantine guests.Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others.The Ultimatum: The Update. So I put up this post about my difficulties at work less than 24 hours ago. And boy howdy, do I have some updates: The manager crumpled my notes in front of me, then told me to e-mail my two weeks notice. He apparently then proceeded to tell every employee on-site that I had turned in my two weeks' notice, even though ...please pay attention when checking in. this has happened many times before. but I just checked in a guest and his buddy was checking in next to him, and everytime I would open my mouth to speak, he would cut me off and start talking to his friend. once I gave him his keys, I tried to tell him the location of the room and again, he turned his ...I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.He makes small talk with me and asks if I am new. I tell him I came from another hotel and he asks which. Decent enough pleasantries for small talk. He then asks me if his room is right out of the elevator. Having been used to my old property, I tell him yes. He says good and is on his way.Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others.Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...There's only one elevator which all of you tried to squeeze into. Holding the doors open so long, that little alert noise started to go off. You let your kids play with the call button in the elevator so my front desk phone kept ringing. One of your gigantic 7 feet tall nephews hit his head on the way out of the elevator; and somehow that's the ...Unfortunately for them, the bank had all but told me they'd really not likely be able to get to the bottom of that one as their investigation would require getting security footage of the time stamp of transaction but they couldn't decipher the info regarding where it originated, and they'd already assumed it was the airline ticket fraud thing so figured they already weren't having ...Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).I disagree, for example say to book 7 days its $350. That is 50 per night and to book 5 days its $450. That is 90 per night. A guest just wants to pay $50 per night but only wants to stay for 5 days so they book it for 7 days and effectively gets the rate to 50 per day and now they plan to leave on the 5th day.If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead of throwing the costs or risk at your employer.No, you are not the only Mike staying in this 350 room hotel. In the couple of months that I have worked front desk I have gotten really annoyed by guests who expect us to just know everything and think that we have nothing else to do besides cater to them and only them. One thing that keeps happening: people ordering food, without telling the ...Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle. For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do. While I'm talking to her my maintenance man comes up and I tell him hey he seemed upset if I need you will call for you. About ten minutes later Timmy comes back in. Timmy: Are you sure I can't check in. This is when I get annoyed because for one you're questioning me the worker who obviously knows our policies.Papa John's will give us half-off for pizza delivered to the front desk. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a ā€¦But I'm a irresponsible parent. For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah. Typically I tell them they're DNR'd and when they ask why the system pops up with their previous stay and a note saying why. Most of the time I'll tell them exactly why. They fucked up, caused me problems, and if it was bad enough to get you DNR'd, I'm not going to be nice to you. Edit: There has been ONCE where we had a guy that would keep ...In 2020 our prices were $60 a night for a standard and $80 for a suite. I was told by the morning shift lady who has been here decades that those were pretty standard prices for years. Now they're $100 for a standard NQQ/NK and $120+ for a suite depending on the night. This weekend standards were starting at $170 and people were pissed.Night Audit Storyā€¦. Ok, so this is my first post! And since Iā€™ve become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a ...Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do. Poldaran ā€¢ 4 days ago. ā€œIf they donā€™t do anything Iā€™m going to go up there myself and bang on the door and tell them to be quiet.ā€. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle ā€¢ 4 days ago.Thoughts from the Front Desk. I'm on Day 5 of a 7-day stretch at work and I'm ready to eat this computer I'm typing on. Since me staring at the time isn't making it go any faster, I thought I'd be semi-productive and type out the thoughts I've been screaming in my head. For added fun, there will be no context, but anything you're curious about ...So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...Unfortunately the industry is full of crappy management. I started over a year ago and love the industry, but theres definitely turnoffs. Most franchises fucking suck as they push for profits over ensuring standards and procedures are in place and brand owned properties fair better but not by an extreme.Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...Never thought people actually tried to get free rooms. Working a 7-3 shift, my day was already going horrible due my horrible co worker screaming at me in front of a lobby of people eating, because I changed the tv channel to the news, which is policy to have on in the morning , and he felt "triggered" by the news, yeah ok fuck off dude ...I'm not sure at all. Basically, the government first made the announcement of it being $2,000 CAD for the 3 days at all locations. 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